Refund policy

Returns
We have a 30-day return policy: you have 30 days after receiving your item to request a return.

To be eligible, your item must be in the same condition you received it: unused and in its original packaging (apparel: unworn, with tags attached). You'll also need the receipt or proof of purchase.

To start a return, contact us at ayc98223@gmail.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.

Damages and issues
Please inspect your order when it arrives and contact us right away if the item is defective, damaged, or if you received the wrong item, so we can make it right.

Exceptions
We can't accept returns on sale items or gift cards. If you have questions about a specific item, get in touch.

Exchanges
The fastest way to get what you want (for example, a case for a different iPhone model) is to return the item you have and, once the return is accepted, place a separate order for the new one.

European Union 14-day cooling-off period
If your order is shipped into the European Union, you have the right to cancel or return it within 14 days, for any reason and without justification. As above, the item must be unused and in its original packaging, with proof of purchase.

Refunds
We'll let you know once we've received and inspected your return, and whether the refund is approved. If approved, you'll be refunded to your original payment method within 10 business days. Your bank or card company may take additional time to post the refund.
If more than 15 business days have passed since we approved your return, contact us at ayc98223@gmail.com.